frequently asked questions.

Saxen is Scotland's largest supplier of new and quality reuse furnishings. Our RefurbHub division works with architects, interior designers, facility managers, and furniture specifiers across the UK, seeking sustainable, great-value, brand-name furnishings for offices, restaurants, cafés, universities, and more. 

We are based in Glasgow and Ayrshire – get in touch to find out more about our extensive new and refurbished product offering, and our commercial interior services.

Saxen supplies a wide variety of commercial furniture, including desks, chairs, storage units, breakout/flexible seating, acoustic elements, biophilic furnishings, and outdoor furniture. 

They also offer refurbished/pre-loved furniture via their RefurbHub to support circular and sustainable interiors.

Saxen emphasises sustainable design, materials, and sourcing in their product offering. 

Key sustainable practices include:

• Use of recycled materials (e.g., furniture from coffee sacks, recycled PET, hemp, old trousers) 
• Offering products designed for circularity (detachable parts, recyclability) 
• Sourcing wood from FSC-certified forests 
• All partner manufacturers are ISO 14001 certified 
• Internal sustainability measures (e.g. minimising waste, using recycled packaging) 

Saxen also promote sustainable surfaces like Rezign Veneer, made from recycled textile waste, and Solidwool sheeting which is manufactures using bioresin and waste wool.

Saxen’s RefurbHub is a 44,000 sq ft refurbishment facility located in Ayrshire (adjacent to the showroom), which also serves clients across Glasgow, Edinburgh and the rest of the UK. RefurbHub offers services such as re-upholstery, repair, restoration, resale of preloved furniture, and in-house  parts manufacturing (including 3D printing) for commercial furniture.

The furniture refurbishment process includes:

• Initial cleaning and disinfection of all incoming furniture 
• Inspecting for damage, tightening joints, replacing worn components 
• Assessing and replacing padding/foam as needed 
• Reupholstery or refurbishment of surfaces and fabrics 

Saxen offers a wide selection of refurbished office furniture across Scotland through its RefurbHub. From pre-loved desks, storage, office chairs, and soft seating to high-end commercial furniture brands like Herman Miller, Steelcase, and Vitra, we restore items to as-new condition. Our Ayrshire warehouse and showroom serve Glasgow, Edinburgh, Dundee, Aberdeen, and the rest of the United Kingdom.

Yes. Saxen offers customisation services for refurbished furniture, including fabric selection, upholstery, colour matching, finishes, and re-finishing of surfaces. Whether for your hotel lobby, classroom, or office boardroom, you can choose textiles, colours or surfaces that fit your brand or interior design.

Yes. Saxen supplies durable, refurbished education furniture to schools, colleges and universities throughout the United Kingdom. Our educational clients benefit from cost-effective, sustainable solutions including refurbished desks, chairs, collaborative furniture and soft seating, with options to re-upholster or customise to match institutional branding.

Saxen’s RefurbHub restores furniture for the hospitality sector, including reception seating, booths, upholstered chairs, soft seating, banquet and fixed seating, tables, and greeting/lounge furniture. All furniture is cleaned, repaired, and re-upholstered as needed, and safety- and quality-tested before sale. Our services encompass hotels, cafes, bars, restaurants, and public areas throughout Scotland.

Choosing refurbished furniture with Saxen in Scotland offers significant benefits, including a significantly lower cost than buying new, reduced lead times since many items are in stock, environmental sustainability (with less waste and a lower carbon footprint), support for the circular economy by extending product lifecycles, and access to premium brands at affordable prices. This applies equally to offices, education and hospitality projects.

Saxen conducts rigorous inspections on all refurbished furniture. This includes assessing structural integrity (frames, joints), replacing or repairing worn parts (foam, webbing, hardware), sanitising/cleaning, and testing for safety and stability. All items are checked to ensure functionality, durability and aesthetic finish before resale. 

Many of Saxen’s refurbished and preloved furniture items are already in stock at the RefurbHub warehouse. This means shorter lead times than ordering new. For large projects, you can reserve items in advance, choose finishes, and plan logistics to align with your installation timeline.

Refurbished furniture through Saxen costs a fraction of the price of brand-new equivalents. Because many costs (materials, manufacturing) are avoided or reduced, customers in the office, education, or hospitality sectors can achieve high-quality interiors on lower budgets. Customisation is also more affordable than bespoke new items.

Saxen supports sustainable procurement through its RefurbHub and Regener8 recycling programme. We help organisations minimise waste, reduce carbon footprint, and avoid landfill by refurbishing, reusing, or responsibly recycling furniture. This aligns with Scottish public sector procurement requirements (e.g. sustainable procurement duties).

Regener8 is Saxen’s furniture recycling, reuse, and refurbishment initiative. It allows clients to return old or unused furniture to Saxen for sustainable handling. 

Under Regener8, furniture is:

• Reused/donated (e.g. to third-sector organisations) when possible 
• Reworked/refurbished (e.g. reupholstered, replaced surfaces) when reuse is viable 
• Recycled (disassembled into components for recycling) when it can’t be reused or reworked 

Once processed, Saxen also issues a sustainability report showing the environmental and financial savings from the project.

Saxen provides comprehensive office move services, including packing, furniture relocation, IT setup, storage, and reinstallation. 

They also offer short- and long-term storage solutions in their warehouse.